Frequently Asked Questions

Where is my email link?
Check your email for notifications from customercare@gotowebinar.com. Check spam, too. If you don’t see anything, please email us at CRCPD@burkinc.com.

When will I get email reminders?
You will get email reminders one hour before each day’s session.

How do I know which link to use?

• Monday, 17 May
  10:00am – 6:00 pm - Use your main CRCPD GoToWebinar login
  2:45 pm – 6:15 pm - CRCPD AAPM Impact of New Technology - different link, with the reminder being sent out at 1:45pm to all registrants


• Tuesday, 18 May
  10:00am – 6:00 pm - Use your main CRCPD GoToWebinar login
  5:00 pm – 6:00 pm - CRCPD Special Interest - Demonstration and Training on the Population Monitoring Throughput Estimation Tool - different link, with the reminder being sent out at 4:00pm to all registrants


• Wednesday, 19 May
  10:00 am – 6:00 pm - Use your main CRCPD GoToWebinar login
  10:00 am – 11:00 am - CRCPD - Special Interest - Web Board Licensing - different link, with the reminder being sent out at 9:00am to all registrants

Who do I reach out to if I have questions?
CRCPD@burkinc.com

What do I do if I cannot hear the video?
Sometimes government devices block or hinder the audio during the pre-recorded videos. Please try to watch on a personal device. If using a mobile device, please download the app for the best experience.

How do I join the live session?
There is a link unique to you for that day in the email one hour before. Use that link to join the day’s live session.
If you are having trouble visit, support.goto.com/webinar/help/how-to-join-a-webinar-g2w030002